Forums/The Future of SiteGrinder

Media Lab Dissolving

Tom Summerall
posted this on Apr 15 09:56

The following message has been sent to our full list of SiteGrinder users.

Dear Media Lab Customer,

We have a very unfortunate announcement to make. After almost 20 years of creating innovative multimedia and web productivity tools we are forced to close our doors. Media Lab is in the process of officially dissolving as a corporation. 

As many of you know we have been having crippling financial challenges for the last eighteen months and as a result have lost a number of key employees. As a small company with modest sales and no investor support we have been unable to return to sustainability from this. Media Lab's managers have been working without compensation for many months in an attempt to find investors to help turn things around. At this point we have exhausted every realistic avenue and have had to make the decision that no business owner wants to even contemplate. 

This will be a major disruption but not a total dead end. At this time we will entertain serious offers from any party who would like to take over the SiteGrinder project and has the means to do so. ( We are already in talks with one group that has expressed interest. If no agreement of this kind is reached then we plan to open-source SiteGrinder, which would allow continued development by anyone. In either case such a change will probably result in an improvement in fixes and feature additions to the project over what we have been able accomplish recently in our difficult financial condition. 

We will announce information about this process on the new blog linked below as we have it. We will also try to answer as much as we can on this forum until the ZenDesk system is closed or transitioned. 

We are in the process of transitioning documentation, downloads, etc to free services. Going forward we will be updating the blog at with additional information because our website at will eventually be closed. 

For current projects we highly recommend keeping a bootable version of your operating system and Photoshop version because new versions of Photoshop and/or your OS may not continue to be compatible. 
Below you can find specific information about the transition: 

1. Activations 
We will be releasing a version of SiteGrinder in the near future with some bugfixes. For the moment the activation system will function as before but it will probably change with the transition. At the very least a new version of SiteGrinder will be released that will still allow activation once the domain is transitioned to new owners. 
The Media Lab store is closed. If an agreement to transition the product to a new company is finalized sales will recommence as soon as possible with the new company. In the event of open-sourcing, of course, there will no longer be sales of the product. 

2. Documentation 
For the time being we will keep the documentation wiki alive. We are looking into converting it into a free wiki format. It will also be made available as a pdf. The documentation wiki will be moved to a free service and we will announce its new location at the sitegrinder2014 blog mentioned below. 
You can export your own version of the wiki docs from this page: 
The instructional videos will remain on YouTube. 

3. Support 
March 14th was the final date for monthly paid tech support renewals. Paid support will continue through April, after which point we will be closing the Zendesk ticket support system. After that point support will be limited to public forums or will be taken over by the new company. 
Some of the original SiteGrinder development and support team members may be available for freelance consulting on specific projects in the future. Check for updates on this. 
The best resource for your specific support questions is the frequently updated Solution Finder page in our documentation wiki: 

4. Other Tools You May Want to Consider 
While no product or service works exactly like SiteGrinder, there are a number of choices for similar workflows. Some of these solutions even address some of SiteGrinder's weaker areas, such as its inability to create "responsive" mobile sites. 
- There are a few PSD-to-web online products available that will auto-convert PSDs to web code. 
- There are slicing services available that will also perform this function, including setting up a CMS. 
- Adobe Reflow in conjunction with Adobe Muse may be a good option for many of you. 
- Web sites like,, and provide robust online WYSIWYG page design and CMS tools. 

5. Our Website 
The website will be going away in the next few months. Updated information will be posted to
We are heartbroken at this very unfortunate turn of events. 

Thank you for your support in the past, and we wish you well in the future. 

Tom Summerall & Chris Perkins 

Media Lab Inc.



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The Fisherman

One of the best software plugins I ever used. I learned a lot about web designing when Sitegrinder was at its Peak. The support & live webinars were a fantastic learning experience. I always looked forward to using Sitegrinder. As it grew, I grew & learned to use it as one of the most important tools in my arsenal. I purchased every version & was looking forward to Sitegrinder 4.0. Let’s hope it will still be.
You guys had a vision & you made it work. There was nothing like Sitegrinder.
I miss Eric Hussman as a teacher, Chris Perkins & Tom Summerall as leaders & troubleshooters. I am very sad to see this day.
They will have to pry Sitegrinder from my cold dead hands before I stop using it. I will continue to use Sitegrinder & refuse to let it die.

I wish you all the best,
Andrew Holveck

April 16, 2014 14:36
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nate trueblood

I Have used sitegrinder for 4 years, the only program I have ever used for building websites. I made a business out of using sitegrinder only, and I love the program more than anything! The guys at Medialab have helped me so much I can't express how much I appriciate everything they have done for the web world, photoshop lovers, and me and my business. I will cling to sitegrinder for as long as I can, I have it perfected now after all this time I don''t ever have to look up hints and can bust out a website in as little as 6 hours. I hope and pray that this plug in stays alive, for god sake do not let me become another wordpress template!

Thank you so much Eric, Chris, Tom, and everyone else that have helped me grow a business leaning on you guys the whole time. I hope I can stand alone with the software until it goes open source or someone takes over.

You guys should charge a subscription like adobe, hell I would love to pay for it! $100 per month including tech support. 


Anyways, thank again for everything. Looking forward to the future, praying the doors don't just slam shut.


Nate Trueblood



April 16, 2014 16:59
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 Anyways, thank again for everything. Looking forward to the future, praying the doors don't just slam shut.

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May 08, 2014 14:26
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Linda Korb

Like those above, I have built my web design portion of the business on this software.  :(  Makes me so sad to hear this news!  Will you keep us posted on potential buyers, etc. please?  If I don't have to start learning a new software, I don't want to waste my time if there are promising buyers for Sitegrinder.  If I knew an amazing programmer that could handle this, I'd consider putting my bid in for sure!

Thanks to all of you who helped us build our web design businesses, and I look forward to news that we get to continue working with you!!!



May 13, 2014 17:23
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ranjith yen

really nice one..hope you continue to provide more of such services in future

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June 30, 2014 10:33
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 Anyways, thank again for everything.  Thanks to all of you who helped us build our web design businesses

July 01, 2014 05:17
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July 03, 2014 11:08
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is there any place we can download the latest release, that doesn't have the activation call backs?? I love the software and am sad to see it go, but I need to know that I can still use what I paid a fair sum of money for in the meantime.

July 05, 2014 21:23
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July 06, 2014 00:18
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David Helmat
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July 07, 2014 22:17
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Mary-Ann Ellsworth

I believe I cannot use Site Grinder anymore because it is not compatible with Maverick... those who are still able to use have you not upgraded  to Maverick? Or am I missing something and maybe I really can use it... please advise. Thank you!!

July 09, 2014 11:54
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Linda Korb

I have been using SiteGrinder with Maverick for quite a while, so I'm not sure what would be causing the issue for you...??  

July 09, 2014 11:58
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Linda Korb

Just in case anyone is looking for a solution with CMS capabilities...  Adobe Muse recently added CMS to their features...woo hoo!  You can check it out here:


July 09, 2014 12:00
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Mary-Ann Ellsworth

Hi Linda - thank you for sharing that you are still using SG....humm when I go to automate it gives me a message that Ii do not have enough RAM - others got this also. I know I have enough...see attached. Let me know your thoughts. I heard it was Maverick

July 09, 2014 16:01
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Linda Korb

Mary-Ann, how much memory do you have in your Mac?  I run with 16 GB, which is the max my iMac will hold.

July 10, 2014 06:16
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Mary-Ann Ellsworth

I have 4 GB - But I never had a problem with SiteGrinder until I installed Maverick. I have no problem with any other software. In fact I understand this was a problem for many people. My only concern in getting more RAM is that this computer is 4 almost 5 years old and it's going strong but I am concerned for how long - I work it a lot! Let me now your thoughts I really would like to be able to work not uses sights I have done... although I do not think I will build anymore in Site grinder...I miss it was great.

July 10, 2014 17:24
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Swaraj Nandedkar
I am happy that you've a great software. I wish you a very bright future.
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July 11, 2014 03:22
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Linda Korb

Mary Ann - I bet with the Mavericks upgrade it is taxing your 4GB of memory pretty hard.  If you would upgrade your memory, it's a lot cheaper than buying a new Mac.  When I still had 4GB, the slowness of even just Photoshop about drove me nuts, so I don't know how you can stand it!  ha ha!  You'd be surprised in how much difference it would make to increase that.  As for the age of your machine, 4-5 years old is old for a PC, but not so much for a Mac ;)  I'd say go for the increase of memory for sure!

July 11, 2014 07:26
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Linda Korb

P.S.  I am co-owner of an IT company, so I present this info with knowledge and experience in this area!

July 11, 2014 07:27
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Mary-Ann Ellsworth

Thank yo Linda - I really appreciate this, helps a lot. Not sure I will spend the money since Site Grinder has dissolved and I have no other issues with any other programs. I will need to switch to a different's a shame. All the best to you!!

July 12, 2014 07:48